Yes. We buy directly from ZO Skin Health and Concept Myriade as an authorised stockist, and the same stock is used in our treatment rooms. Medical-grade skincare sold through unauthorised channels is a real problem — buying from a clinic is how you avoid it.

Two at the moment. ZO Skin Health, the medical-grade line developed by Dr. Zein Obagi, and Concept Myriade, a Québec line built around highly active formulas. We add brands when they earn a place in the clinic first.

A medical-grade skincare line developed by dermatologist Dr. Zein Obagi. The formulas use higher concentrations of active ingredients than most retail skincare, which is why they are sold through clinics rather than on a shelf. They work best as a structured routine rather than as single products picked at random.

Browse the full range in ZO Skin Health.

A Québec skincare line built around highly active, well-tolerated formulas. It suits people who want clinical results with a simpler routine, and it sits at a gentler entry point than ZO for a lot of skin types.

Browse it in Myriade, or see the Québec products we stock.

Identical. Same suppliers, same stock, same storage conditions.

That is what we are here for. Call (514) 931-8883, email salon@purlux.ca, or book a consultation and we will look at your skin properly before recommending anything.

Our journal also covers the questions we get asked most — where to start with retinol, which vitamin C suits which skin, and the order to layer things in.

As a general rule: cleanse, tone, then apply treatments from thinnest to thickest texture, then moisturiser, then sunscreen in the morning.

So a typical morning is cleanser → toner → serum → moisturiser → SPF. Evening is the same without SPF, and with your retinol or treatment product after cleansing.

Slowly. Start with the lowest strength, apply it at night two or three times a week, and build up as your skin tolerates it. A pea-sized amount is enough for the whole face.

Dryness and light flaking in the first few weeks is normal. Persistent stinging, burning or raw patches is not — pull back the frequency, and get in touch if it does not settle.

Daily sunscreen is not optional while using retinol. Browse Retinols.

Plenty — the key is building up slowly and not introducing several actives at once. Our sensitive skin selection is the place to start, and Redness covers products aimed specifically at visible redness.

If your skin is reactive enough that you are unsure, speak to us before ordering rather than after.

Yes. Kits + Programs holds our structured routines, which are the simplest way to start if you would rather not assemble a routine product by product. Getting Skin Ready is the ZO foundation step that most of their programs build on.

The one you will actually wear every day. We stock sheer fluids, tinted options and powder formulas for reapplying over makeup — see Sun Protection.

If you are using retinol, acids or any brightening product, daily broad-spectrum SPF is part of the routine, not an extra.

Stop using it and get in touch. Some reactions — particularly with retinol and acids — are a normal part of acclimatising, but we would rather look at it than have you guess.

If a reaction is severe, speak to a doctor.

Free ground shipping on Canadian orders. [CONFIRM: minimum order value, if there is one, and rates for orders below it.]

Full details are on our shipping policy.

[CONFIRM: processing time and delivery windows by region.]

You will receive a confirmation email when your order is placed, and a second email with tracking once it ships. See the shipping policy for current times.

[CONFIRM: which countries you ship to. The store is currently set up for Canada.]

[CONFIRM: whether in-clinic collection is offered, and how it is arranged.]

Unopened products in original condition are generally returnable. Opened skincare usually is not, for hygiene reasons.

[CONFIRM: your return window, and who pays return postage. Once your refund policy is published in Shopify, link it here as /policies/refund-policy.]

If something arrived damaged or incorrect, contact us — we will sort that out regardless.

Yes, and most of them are TSA-approved. See Travel Size. They are also a sensible way to try an active product before committing to the full size.

We ship from our clinic in Montréal. [CONFIRM: street address and opening hours.]

Call (514) 931-8883 or email salon@purlux.ca. [CONFIRM: online booking link, if you have one.]

Email salon@purlux.ca, call (514) 931-8883, or use the form on our contact page.